THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM), CUSTOMER EXPERIENCE, AND DIGITAL PLATFORMS ON CUSTOMER LOYALTY AT MITRA 10 SIDOARJO. BEMJ: Business, Entrepreneurship, and Management Journal, [S. l.], v. 5, n. 1, p. 65–86, 2026. DOI: 10.36563/frbpqh56. Disponível em: https://journal.unita.ac.id/index.php/bemj/article/view/2274. Acesso em: 9 oct. 2026.