ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN: (Studi Kasus Pada PT. Kereta Api Property Manajemen Tulungagung). BEMJ: Business, Entrepreneurship, and Management Journal, [S. l.], v. 1, n. 2, p. 67–78, 2023. DOI: 10.36563/bemj.v1i2.614. Disponível em: https://journal.unita.ac.id/index.php/bemj/article/view/614. Acesso em: 13 feb. 2026.