MEMBANGUN SISTEM PENGELOLAAN STRES KERJA YANG EFEKTIF BAGI SOPIR BUS PT. HARAPAN JAYA PRIMA
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Published:
Dec 30, 2024
Keywords:
Stres kerja, sopir bus, strategi pengelolaan, kesejahteraan karyawan, transportasi
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Abstract
Penelitian ini bertujuan untuk menganalisis penyebab dan strategi pengelolaan stres kerja pada sopir bus PT Harapan Jaya Prima Tulungagung. Dengan menggunakan pendekatan kualitatif dan analisis tematik, penelitian ini mengidentifikasi tiga faktor utama penyebab stres kerja: faktor organisasi, individu, dan lingkungan. Hasil penelitian menunjukkan bahwa strategi pengelolaan stres yang diterapkan perusahaan, seperti kegiatan keagamaan dan pemberian insentif, efektif dalam mengurangi tingkat stres. Namun, sopir bus mengusulkan perlunya tambahan program seperti olahraga bersama dan acara keluarga untuk meningkatkan kesejahteraan mereka. Penelitian ini merekomendasikan penguatan strategi pengelolaan stres melalui pendekatan holistik yang melibatkan kegiatan fisik, sosial, dan teknologi untuk menciptakan lingkungan kerja yang lebih sehat dan produktif.
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Ratnasari, D. (2024). MEMBANGUN SISTEM PENGELOLAAN STRES KERJA YANG EFEKTIF BAGI SOPIR BUS PT. HARAPAN JAYA PRIMA. JIMBIEN : JURNAL MAHASISWA MANAJEMEN, BISNIS, ENTREPRENEURSHIP, 3(2), 96-102. https://doi.org/10.36563/jimbien.v3i2.1363
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Cooper, C. L., Dewe, P. J., & O’Driscoll, M. P. (2001). Organizational Stress: A Review and Critique of Theory, Research, and Applications. Sage Publications.
Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). SAGE Publications.
Denzin, N. K. (1978). The Research Act: A Theoretical Introduction to Sociological Methods (2nd ed.). McGraw-Hill.
Greenberg, J. (2017). Behavior in Organizations (10th ed.). Pearson.
Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2008). Organizational Behavior and Management (8th ed.). McGraw-Hill Education.
Karasek, R., & Theorell, T. (1990). Healthy Work: Stress, Productivity, and the Reconstruction of Working Life. Basic Books.
Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Springer.
Margiati, M. (1999). Psikologi Industri dan Organisasi. Bandung: Penerbit Angkasa.
Peterson, R. A., & Balasubramanian, S. (2002). Exploring the Implications of the Internet for Consumer Marketing. Journal of the Academy of Marketing Science, 30(4), 348-361. https://doi.org/10.1177/009207002236915
Quick, J. C., & Henderson, D. F. (2016). Occupational Stress: Preventing Suffering, Enhancing Wellbeing. International Journal of Environmental Research and Public Health, 13(5), 459. https://doi.org/10.3390/ijerph13050459
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Pearson.
Schaufeli, W. B., & Bakker, A. B. (2004). Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study. Journal of Organizational Behavior, 25(3), 293-315. https://doi.org/10.1002/job.248
Selye, H. (1976). The Stress of Life. McGraw-Hill.
Selye, H. (1980). A Syndrome Produced by Diverse Nocuous Agents. Nature, 138(3479), 32. https://doi.org/10.1038/138032a0
Siegrist, J. (1996). Adverse Health Effects of High-Effort/Low-Reward Conditions. Journal of Occupational Health Psychology, 1(1), 27-41. https://doi.org/10.1037/1076-8998.1.1.27
Sonnentag, S., & Frese, M. (2002). Performance Concepts and Performance Theory. In S. Sonnentag (Ed.), Psychological Management of Individual Performance (pp. 3-25). John Wiley & Sons.
Statista. (2023). Indonesia e-commerce market report. Retrieved from https://www.statista.com
Sujarweni, V. W. (2019). Metode Penelitian Bisnis dan Ekonomi. Yogyakarta: Pustaka Baru Press.
Vinokur, A. D., & Caplan, R. D. (1987). Attitudes and Social Support: Determinants of Job-Seeking Behavior and Well-Being among the Unemployed. Journal of Applied Social Psychology, 17(2), 1007-1024. https://doi.org/10.1111/j.1559-1816.1987.tb02345.x
Yang, S., Song, Y., & Tong, S. (2017). The Effects of Flash Sale on Purchase Behavior. Journal of Marketing Research, 54(2), 318-330. https://doi.org/10.1509/jmr.15.0483
Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value. Journal of Marketing, 52(3), 2-22. https://doi.org/10.1177/002224298805200302