PELAYANAN PUBLIK DALAM PERSPEKTIF NPM. Publiciana, [S. l.], v. 10, n. 1, p. 133–151, 2017. DOI: 10.36563/publiciana.v10i1.105. Disponível em: https://journal.unita.ac.id/index.php/publiciana/article/view/105. Acesso em: 9 oct. 2025.